ABOUT US

For more than a decade, Plumbfactory has supplied plumbing and heating products as well as bespoke bathrooms across the northwest of England. We have three branches, Bolton, Stockport and our flagship store with bathroom showroom, in Horwich. In every aspect of our culture, the focus is always on quality and service. We pride ourselves on the relationships we build with our customers on a one-to-one basis. So much so that the vast majority of our customer base originates from word of mouth and genuine recommendations.
Brothers Warren and John, with nearly 50 years experience between them, started out on the tools and in the trenches. Frustrated with the service of national plumbers merchants day to day, they soon identified a gap in the market. This, combined with a lack of high-quality bathroom showrooms in the Bolton area, sparked an idea.

In 2010 Plumbfactory was founded on the principles of real, personal service. As an independent, family-run plumbers merchant, we go the extra mile to make sure your jobs run as smooth as possible. After all, your success is our success.
We also recognise the value of how we present ourselves. From our carefully curated bathroom showroom down to making sure our delivery vans are clean and tidy, we know how much it matters.  These principles carry through to everything we do, most importantly, in the products we offer. From Villeroy & Boch to Worcester Bosch, we ensure that we only showcase the brands that reflect the same values we live by.

As our business continues to grow, we look to other areas where we can improve the service that we offer. New build developments and projects is an area we've always thrived in. We apply our wealth of knowledge and hands-on experience to these projects, aiming to make one of the most stressful undertakings as easy as possible. This is realised through offering a personal consultation service to make sure we understand your vision for the project from day one. We carry this into the design process for the bathrooms and underfloor heating, ensuring we recommend the products that suite your budget, practical needs and vision for your development.
As with any successful business, it's the people that make us who we are. With that in mind, we're always on hand to help out. We pride our selves on being approachable in all avenues of our website and social media but most importantly in person! Come down for information, inspiration or even a brew or two.
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