Delivery

The maximum delivery charge will be £9.99, 19.99 or £31.99*, depending on the items ordered. The quantity of items is not taken into account. So, if you ordered 100 taps, your delivery would still be £9.99!! If you order an assortment of small items you will only be charged a maximum of £9.99 for delivery. ie If you order 5 sets of taps and a basin waste you will only be charged £9.99 for delivery. If you order 4 taps, 2 baths, 2 toilets, 2 basins and mirror you will only be charged £31.99* for delivery. See below for detailed delivery charges.
(some locations incur additional costs)


Where do Plumbfactory Ltd deliver ?
Delivery is restricted to UK Mainland Only. ( England, Wales, Southern & Central Scotland)

How long does delivery take ?
Every product has its own Delivery Time - for most small products, delivery is scheduled to occur within 3 - 5 working days from the date your order is received.
Our delivery hours are Monday - Friday, 8:00am - 18:00pm GMT, excluding UK bank holidays.
Although we endeavour to deliver over 95% of orders within the Delivery Times stated, these times are a guideline only, and are not guaranteed. It should be noted that delivery may in some cases take up to 28 Days.

How will you know when your goods will arrive ?
We will contact you by telephone or email with the scheduled delivery date within 24 hours of receiving your order (except at weekends). This allows you to arrange to be present to receive your order at your delivery address.

It is very important that you check the item for any signs of damage with the driver before signing for your delivery.
We will not accept claims for Products damaged in transit that were signed for as being in good condition.

Please Note:  Weekend orders will be processed Monday. Someone must be present at the delivery address to sign for the delivery. We strongly recommend you have help available for the checking of goods on arrival and also for unloading the pallet (for larger deliveries) in to your property, as the delivery drivers will not always be able to assist you past your front door for insurance reasons.

Examples Of Small Items - £9.99 Delivery

Taps
Basin / Bath Wastes
Radiator Valves
Shower Heads
Shower Valves

Examples Of Medium Items - £19.99 Delivery

Mirrors
Towel Rails
Bath Screens
Basin & Pedestals
Bath Screens

Examples Of Large Items - £31.99 Delivery

Baths
Shower Enclosures
Full Bathroom Suite
Large Furniture

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Unit 7 & 8, Pearlbrook Ind. Est., Horwich, Bolton, BL6 5PX